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    • How to prevent the automatic application of credit memos created in Contracts to AR Transactions

    edited Apr 1, 2025 5:06PM in Receivables & Collections

    Summary:

    Credit Memo created in Contract are applied to AR transactions automatically even when the Transaction is fully receipt. We would like to stop this auto application of credit memos to AR transaction.


    Content (please ensure you mask any confidential information):

    We have a scenario in Contracts, when user enter Credit Transaction/Cancel invoice in Contracts and confirm and run the autoinvoice import program system generate a Credit Memo in AR and apply to AR transaction that was already receipted. Our requirement is

    System should not apply the credit memo automatically to AR transaction. And

    User should be able to apply credit memo manually to AR transaction and aviod applying Credit Memo to AR transaction which is already receipted.

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