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Tax is applied on Sales Order for Tax Exempt Customer

edited Apr 2, 2025 8:17AM in Order Management 1 comment

25A

Customer Site is Tax Exempt but on Sales Order the tax is calculated. If the SO is invoiced (post shipment and autoinvoice), the invoice has 0 tax (tax exemption applies). If invoice is manually created, still tax is 0 (tax exemption is applied).

What has to be done to prevent tax calculation on SO whose customer/site is tax exempt?

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