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Technician location tracking

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edited Mar 4, 2017 10:53AM in Field Service 5 comments

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Hi,

I had a quick question on the current location tracking feature of the mobile technicians.

While its known that, without smart location, it is not possible to track the current location of the technicians on the field, will it be the same if an external mobile application is used in place of OFSC mobility module. If I am to pass the GPS co-ordinates of the mobile techs from the external app, will OFSC be able to recognize it and show on map even if Smart Location is not enabled.

Thanks

RP

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