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    Issue with Language Setting Automatically Switching to English in Release 25A

    in Help Desk

    Hello,
    I have noticed an issue after updating to the new release 25A of Oracle Help Desk. When I set the login language to Italian, everything seems to work correctly. However, after performing certain tasks in the system, the language automatically resets to English by default, without me making any changes.

    This behavior is causing confusion and delays in the workflow, as I have to manually reset the language each time it switches.

    Can you help me resolve this issue or provide guidance on how to prevent the language from resetting automatically?

    Thank you in advance for your support.

    Best regards,

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