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AR Receipt Applied to Negative Invoice

Scenario: An AR receipt was automatically applied to an invoice which already had a negative balance

Question: Why would the system allow the receipt to apply to a negative balance invoice and is there a configuration setting to prevent it?

Detailed Timeline:

  1. A receipt was applied to the invoice on April 27, 2021, bringing the invoice balance to zero
  2. A credit memo was created on June 25, 2021, which resulted in a negative balance of -$32,000.00 on the invoice
  3. Then another receipt was posted to the invoice, which was already negative due to the credit memo, resulting in the invoice amount being $-82,900

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