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Reducing the activity time of bundled activities

edited Jun 12, 2017 6:37AM in Field Service 3 comments

Content

Dear All,

The requirement is, if suppose 3 activities are bundled. Then once routing has run then by default activity time of 2nd and 3rd activity should be reduced by half. The approach I thought of is using the message scenario to invoke an outbound API call to update the Activity time. But for building the logic to implement it, I would appreciate some help/suggestions.

Regards,

Vivek Kumar

Version

17.2

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