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Issue with Reversed Journal Remaining Reconciled in Cash Management

in Payables, Payments & Cash Management 3 comments

Summary:

A journal was posted to the GL account associated with a bank account and was later reconciled in Cash Management. However, the journal was subsequently reversed without any error or warning, and Cash Management still reflects it as reconciled, despite the reversal. This is now causing issues with the reconciliation reports and discrepancy between Bank book and Cash ending balance.

This behavior is not aligned with the typical handling of payments or receipts. Could you clarify the rationale behind this functionality and provide guidance on how to manage such cases?

I've reviewed the Journal Reversal functionality in Cash Management (the opt-in feature), and it has already been enabled. The reversals should no longer appear, but shouldn't the bank statement line automatically be 'unreconciled' since the journal line is no longer valid?

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