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Quota managemnt for new capacity category

edited Jul 7, 2017 6:05PM in Field Service 1 comment

Content

Hello

I need to apply a new capacity category with a new work skill that limited resource will have, previously all resources were skilled to do all job types therefore we have only had one capacity category. How can I now configure the capacity bucket so that we can calculate the correct number of quota minutes for the resource in the bucket who are skilled for each capacity category and take into account unavailabilitys which we apply as an internal activity to the resource. Here are the two issues I am finding at the minute

Quota by capacity category setting

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