What is expected behaviour when a payment to a supplier is returned by the bank?
What is expected behaviour when a payment to a supplier , which is part of a payment batch, is returned by the bank because the payee bank account is invalid?
Scenario:
Day 1. Payment to vendor is made as part of a payment batch. The batch is sent to the bank on Day 1. The full amount of the payment batch is debited to our bank account.
Day 2. A payment from the batch cannot be processed by the bank because the bank account to pay to is invalid. The payment is returned to DIA with the invoice number as reference. Bank statement automatic processing voids the original payment. But the payment is part of a batch. The batch and reconciliation group still say ‘reconciled’, although in fact now the batch amount and individual payments that make it up are no longer in balance.