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    • Adding Model name at Resource Inventory

    edited Jul 31, 2017 9:48AM in Field Service 2 comments

    Content

    Hi , 

    We have a test case for which we followed the following steps: 

    1. We added an inventory type : Weight which is non serialized .

    2. We added the required inventory( Weight) in each activity . The required inventory contained the following fields :

         a) Inventory Type       b) Model        c) Quantity(for eg. 50)

    3. We added the Inventory in each resource . The resource inventory contains the fields:

         a) Inventory Type       b) Quantity ( for eg. 200)

     

    We routed the activity (enable routing by inventory considered) but non of the activities got routed with the cause shown as " field resource does not have required inventory ".

    It would be be very helpful if someone can explain me possible cause of this. 

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