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Unable to Send / Reply any messages in Redwood Negotiation Messaging

in Sourcing 4 comments

Summary:

Unable to Send / Reply any messages in Redwood Negotiation Messaging

Content (please ensure you mask any confidential information):

Hi,

We have enabled the New AI Feature " Enable Generative AI for Buyers and Team Members for Negotiation Messaging" as part of Sourcing.

Added the required roles as per the document and ran the ESS jobs but still we are not able to send any messages internally or to external suppliers.
The Drop down looks empty and AI Assist is not working .

Version (include the version you are using, if applicable):

25B

Code Snippet (add any code snippets that support your topic, if applicable):

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