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Set up Escalations for Travel Expemse Report Approval

Hi,

There are two types of Expense Reports:

  1. PCard Expense Reports
  2. Travel Expense Reports

We're planning to implement escalations if an approver doesn't take action and the report remains in their queue beyond a certain timeframe.

I’ve added escalations for PCard Expense Reports, and they’re working as expected:
FinExmWorkflowExpenseApproval → Notifications

Deadlines:

However, when I tried to set up the same for Travel Expense Reports, the escalation doesn’t seem to trigger after Day 5. Here's what I’ve configured:

FinExmWorkflowSpensAuthorization → Notifications → Enabled Reminder

→ Deadlines (set to Day 5)

Can anyone help me with this. Thank you!

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