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Redwood Knowledge Author page loading slowly and receiving errors

Hi, the Redwood Knowledge Author page takes 2 minutes to load and once it does load, clicking on the Create Article button shows 3 errors:

  1. You need an active locale to create a new article
  2. You need permission to create articles
  3. Error: Exception during RestAction

I have setup the active locale as English - United States, and made it the default locale. I have added the user to the locale in the Knowledge Users task. The account is tied to a user account, and they have the appropriate security roles.

The classic page for Knowledge Authoring is working as expected.

Has anyone faced this issue and been able to solve it?

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