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Receipt Update Causing Error and Attempting to Post in Closed Period

edited Apr 22, 2025 11:53PM in Receivables & Collections 1 comment

Summary:

Unsure why a Receipt with an Event Type 'Receipt Updated' is trying to post to a closed accounting period

Content (please ensure you mask any confidential information):

It seems that an update has occurred on Receipts that were processed months ago and in one of our cases over 2 years ago. It is now trying to post to a closed period (Jun-23). I'm told we need to sweep it using the 'Sweep Subledger Transactions to Another Period', but we would have to open up the GL period again, which doesn't seem logical.

Has anyone seen this issue or know why a Receipt would be updated and allowing it to attempt to post on a closed period? And know of the root cause and a fix?

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