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Customer Offboarding Oracle Fusion – Clarification required on Data Export and Attachments.

edited Jun 9, 2025 7:28AM in General Ledger & Intercompany

Summary:

Customer Offboarding Oracle Fusion – Clarification on Data Export and Attachments

Content (please ensure you mask any confidential information):

An existing customer planning to discontinue their Oracle Cloud services and this has raised two critical queries regarding the offboarding data package:

  1. Contents of the .dmp File
    • Clarification Needed: Does the .dmp file encompass all transactional data, master data, and database tables?
    • Scope & Limitations: Are there any known exclusions or limitations in the data coverage that the customer should be aware of?
  2. Access to Linked Attachments
    • Retrieval Process: How can the customer access attachments linked to transactions (e.g., invoices, POs, expense receipts)?

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