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Travel time outside of Shift time

edited Oct 10, 2017 3:21PM in Field Service 1 comment

Content

Hi All,

I'm not sure if other OFSC customers have thought about this as a requirement previously.

We have raised an Idea in the Idea labs today which would allow a route to include up to (X) minutes of travel prior to the shift start time, and up to (X) minutes of travel after the shift end.

At Anglian Water, we have a contractual agreement with our field resources to enforce this. Our current agreement is for 30 mins travel at the start and end of the day. In OFSC, we can currently either include all travel at the start/end of day for all engineers, or exclude.

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