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Assisting Configuration

edited Oct 25, 2017 12:07PM in Field Service 1 comment

Content

Hi Team,

I was trying to implement Assist functionality in my function. I had selected the action link create_teamwork and put it in resource hint screen. Also, I had configured a task type assisting of internal type. However the action link is not beign visible in resource hint screen. Also, when I drag a technician and drop on other technician as shown in the core guide (https://docs.oracle.com/cloud/february2017/fieldservicecs_gs/FACMU/FACMU.pdf) , I am getting an alert called select group instead of teamwork. 

Can anyone help in letting me know what have i missed to configure assist to team functionality?

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