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Hiding Engineer address details from OFS users - GDPR

edited Oct 25, 2017 1:36PM in Field Service 1 comment

Content

The GDPR will apply in the UK from 25 May 2018.

The GDPR means any personal data held needs to be held for a legitimate business reason and anyone having access to it must be because it is essential for them to carry out their role.     

Our problem

We need the full address of the engineers in OFS to enable their starting location to be where we route their work from, however, we are led to believe that we are unable to "HIDE" some of those fields and only show perhaps the TOWN / CITY.

Has anyone else experienced this problem, have you thought about the impacts of GDPR??

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