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What Virus Scanning Mechanism for Attachments in DCS and Fusion Service

in Digital Customer Service

Summary:

Need clarification on virus scanning for attachments uploaded via the Digital Customer Service (DCS) portal and Fusion Service, specifically whether the Fusion has a built-in antivirus mechanism and how it is managed.

Content (please ensure you mask any confidential information):

We are implementing the Oracle Digital Customer Service (DCS) application and must ensure that all user-uploaded documents and attachments (through DCS portal, email, or Fusion Service) are automatically scanned for viruses or malware.

We are looking for clarification on the following points:

  1. Does Oracle Fusion Service or OCI Object Storage provide built-in virus scanning for uploaded attachments?
  2. If yes, what antivirus engine or mechanism (e.g., ClamAV) is used?
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