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Features of Capacity Module

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edited Nov 27, 2017 5:41AM in Field Service 1 comment

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Hello Experts  , 

     Our Customer is considering the possibility of enabling the Capacity Module for OFSC . In this regards we  have following Questions:

  1. After enabling the Quota Management, We can adjust quota for the current date and future dates. While enabling the quota for the future dates due we need to have the licensing of  Forecasting Module ,
  2. Are all the fields that are needed to be taken in to consideration for Quota management are needed  to be added as Workskills . We am specifically referring to capacity of truck ie. Weight and Volume . 
  3. What would be outcome during routing if the resource reaches its capacity for a particular time slot . Would it be non routed activity or allocated to some other resource which is not having a specified capacity .

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