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Unable to update the Status of Message Sent from OFSC to Accelerator

Accepted answer
edited Jan 16, 2018 5:26AM in Field Service 5 comments


Hi Gurus,

We are currently working on integration of OFSC to Service Cloud .
We are using accelerator as middleware and are using simple workflow (mentioned in OFSC doc . Outbound API sdk)for updating the message back to OFSC .
After the message is being created in OFSC it is successfully being sent to Service Cloud .
The Problem which we are facing is that multiple messages are being created in Service Cloud for a single message from OFSC .
The Probable reason could be that that OFSC is not receiving any response from Service Cloud .
We tried updating the message in OFSC through SOAP UI but it is displaying the error code "NOT FOUND" , Although message has been created in OFSC . We have attached a screenshot for your reference , Kindly take a look at it and let us know what could be the possible cause of this issue .

Howdy, Stranger!

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