Searching in Reports and Analytics using the magnifying glass icon giving internal server error

Summary:

In reports and Analytics, users wanted to search for some related reports and so by using the search option(magnifying glass icon), they entered some options and tried to search but it is giving error as-

Invalid response from Search '500 - Internal Server Error'.


This is working for other users, but issue observed for a few users.

We have tried to remove cache and also tried to see if it is any specific browser issues. But the same issue is coming for the affected users in all the browsers. Any inputs on how we can resolve it?

Version (include the version you are using, if applicable):