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Redwood AI Agent - how do you control or order the Topics dropdown display list?

edited May 14, 2025 5:43PM in Benefits 1 comment

Summary:

We are testing the Redwood Benefits AI Agent to launch with our upcoming Open Enrollment. Can you share how best to upload documents and how do you control the dropdown topics list?

I created multiple Document/Topic areas (each with uploaded PDF's and Word docs) for the Tool, for the Benefits Agent. How is the drop down display order of the Topics driven? I can't seem to determine or control? I want the default/first Topic to be the broader/main topic. Or is it better to only one large topic area? Thanks!

Here is the snapshot of the Tool setup.

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