New employee unable to set up direct deposit because bank account in use as Supplier
Summary:
We have people set up in our system as suppliers that often become employees (these are students who are set up as suppliers in order to issue refunds). When the new employee tries to set up direct deposit with the same bank account that they have as a supplier, they get an error (Duplicate Bank Account entry). I opened an SR (4-0000551558) and was provided with the below instructions. I followed these instructions and found that the Duplicate Bank Account error remained (for both admin and employee). I did some more experimenting and discovered that the error remains when using the Redwood Personal Payment Methods screens (which we are) but that if I went through Person Management to update the Personal Payment Method as an Admin, the Responsive screens were used and I was able to set up the bank account.