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How to Change Email Address for All BPM Workflow Notifications in Oracle Fusion Cloud

edited May 15, 2025 2:03PM in Learning 1 comment

Summary:

We would like to change the email address used for all BPM workflow notification emails in Oracle Fusion Cloud — particularly for approval notifications across all modules (e.g., AP Invoice, Journal Approval, Expense Approval, etc.).

Could you please advise on the following:

  1. How can we change the sender email address (the "From" address) for workflow notifications to a custom company email (e.g., workflow@company.com)?
  2. Is it possible to redirect all workflow approval notifications to a different recipient email address (e.g., a shared mailbox) without modifying each individual user's email?
  3. Can we achieve this through a central configuration or do we need to modify each BPM task individually in the Worklist?

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