Inbound API Error 69172-Some fields could not be updated- changed by user: %s
One of my inbound API trying to update some fields like SLA start and SLA End, but not able to perform, as it gives below error
Some fields could not be updated - changed by user: service_window_start,service_window_end,sla_window_start,sla_window_end,;
Can anybody help me in understanding, why i am getting an error everytime, i trying to update the details.
Thanks in advance