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Status information in Routing run — Cloud Customer Connect
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Status information in Routing run

Received Response
edited Apr 2, 2018 5:59AM in Field Service 1 comment


Dear Experts,

When we run routing in OFSC, then in the execution summary we find the launched column have different signs depicting whether the routing run was recurrent or manual or something else. But I could also find the launched value as "null" for some of the runs when the activities were assigned or not assigned. Can someone highlight what are the scenarios when we get null as the value for routing profile launched.

Attached is the picture for quick reference.


Vivek Kumar


18 A

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