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Process Expense Reimbursements and Cash Advances error MISSING_RATE_INFO

edited May 22, 2025 12:17AM in Expenses 3 comments

Hello Experts,

I'm facing error MISSING_RATE_INFO when processing refunds for AP. Initially, it would be something related to currency conversion, but looking at the date, the conversion is registered correctly. Below is an example of the error log, as well as the currency conversion setup. Has anyone experienced this error and can give me a solution? I've already looked at some notes, but none of them can help me.

Setup convertion rate.

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