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Repeating and Mass Activity — Cloud Customer Connect
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Repeating and Mass Activity

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edited Apr 30, 2018 5:51AM in Field Service 1 comment

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Hi All,

The scenario is to assign activity to a team consisting of both day shift and night shift technicians. While selecting mass and repeating activities in the activity type, the activity is assigned to the whole team both the day and night shift goers. But it should get allocated to only day shift technicians.

Other than allocating two different activities one for day and one for night shift. Is there any thing which could be done.

Thanks,

Madhu

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