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how to handle scenario where payment made to our vendor by third party say our customer?

edited May 27, 2025 11:40AM in Payables, Payments & Cash Management 1 comment

Dear All,

We have a business scenario where our customer makes payments directly to our vendor, bypassing our organization's financial systems. In Oracle Fusion Payables, the Third-Party Payment functionality facilitates payments made to a third party on behalf of a supplier. However, this feature doesn't seem to align with our specific case, where the payment flow is from the customer directly to the vendor.

Could you please advise on the following:

  1. Standard Functionality: Does Oracle Fusion Payables offer any standard functionality to record or manage situations where a customer pays our vendor directly?
  2. Recommended Approach: If no standard feature exists, what is the recommended approach to accurately reflect this transaction in our financial records? Should we consider manual journal entries, intercompany transactions, or any other method?

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