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Unable to add the Action Link(For Hosted Plugins) in Screen Configuration — Cloud Customer Connect
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Unable to add the Action Link(For Hosted Plugins) in Screen Configuration

Accepted answer
edited May 16, 2018 5:59AM in Field Service 2 comments


Hello Experts ,

        I am currently working on a Scenario for which we need to add a the Action Link( Hosted Plugin) in our Screen Configuration .

For Achieving this : 

1. We Created a Plugin Code and Uploaded it under Hosted Plugins .

2. We Created a Action Link : Set Entity as Activity 

                                               Interface as Manage 

                                               Base Action : Not Defined (Plugin is Supposed to call Rest API for Achieving Certain functionality)

                                               Checked  Is Plugin

3. Plugin details :                  We added  Type :HTML5 Application

                                              Checked  Use Plugin API        

                                             Checked  Hosted Plugin

                                             Added the Hosted Plugin

Problem : After  Creating the Action Link , When we trying to Add the Action Link  in Add Actvity or List View Column in Screen Configuration  . The Added Plugin is not getting displayed in the Set of Action Link Available in Add Activity or List Activity . The Similar Problem Exists when we are trying to add the Action Link as Resource and Adding the Similar Action Link under Resource Info . Could you please help me understand what could be possible cause of this .

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