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Unable to create automatic receipt write-offs for the receipts created using API

in Receivables & Collections

Summary:

Unable to create automatic receipt write-offs for the receipts created using API

Content (please ensure you mask any confidential information):

We are unable to create receipt write offs in AR. Receipts are created through spreadsheet and have open deductions entered using API. All other manual receipts are being picked up by the write-off program but these specific receipts are not being picked up even if they are in "unapplied" status.

Version (include the version you are using, if applicable):

25A


Code Snippet (add any code snippets that support your topic, if applicable):

Tagged:

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