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Redwood Personalization Helper tool is giving Unable to establish connection to the server to valida

in HCM Redwood Personalization Helper Tool 3 comments

Summary:

Hi Team,

We are receiving an error running Redwood Personalization Helper tool 25A. This error only populates once include flexfields is checked.

Error Message:

'Unable to establish connection to the server to validate your credentials.

if your system uses custom CA certificates, import then to the tool... 

Please advise how to fix the reported issue

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Code Snippet (add any code snippets that support your topic, if applicable):

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