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Custom params in action link

Received Response
edited Jun 4, 2018 4:52PM in Field Service 1 comment


Hi All,


I have a requirement where I would like to set the value of a particular flag when the technician clicks on the link.

The details for action link are;

entity: resource

interface: mobility

base action: change_user_options

Custom parameter details

field: XI_FLAG



I have placed this action button at edit/details activity screen for tech. When the tech clicks on this link, I assume that the value of the flag would be set to Yes.  Which is currently not happening. Is it because the entity of action link is resource and entity of XI_FLAG is inventory.

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