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Issue with Where is My Technician Link Visibility

edited Jun 3, 2025 1:18AM in Field Service 7 comments

Hello,

I'm experiencing an issue with the visibility of the Where is My Technician functionality. I added my email address to be able to test the configuration, but I'm having trouble with the link.

I've attached a screenshot showing how the link is being received. I'm not sure if it's a formatting issue or what the root cause might be.

I also included a screenshot showing how I currently have the configuration set up.

I had exactly the same configuration in my test environment (before the transition from Field Service to Oracle Fusion), and it was working fine back then.

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