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Immediate Assignment

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edited Jul 1, 2018 4:50PM in Field Service 4 comments

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Hi Experts,

I want to assign activities immediately. For example, an activity is created for 1-Aug-2018 then it should be assigned immediately and automatically to the tech. All the future activities should be assigned to the technicians. In short, whenever the activity is created in the bucket it should be assigned to the tech automatically. I have tried immediate routing but I did not get the required outcome. 

Best Regards

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