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How to suspend a multi-day activity so that it can be restarted on any other day or at any other... — Cloud Customer Connect
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How to suspend a multi-day activity so that it can be restarted on any other day or at any other...

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edited Jul 2, 2018 8:03AM in Field Service 3 comments

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I have a multi-day activity which the technicians can start on the specified date and time. However, if due to some constraints, the technician is unable to complete the segment for the current day and want to suspend same so that he can restart the work at a later date and time. I am unable to view the action <Suspend> on the multi-day activity.

I've tried setting the status of the activity to <Not Done> which stops the current segment of the multi-day activity and creates a non-scheduled segment which is already in started state. However, I want the technician to be able to start the activity at another day or time.

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