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Assisting a technician

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edited Jul 3, 2018 8:08AM in Field Service 1 comment

Content

Hi,

Let us know if this functionality can be done

A technician goes to the site, and from there when he knows that he cannot handle the activity he should request for another technician to assist him to complete the activity.

Is it possible to create an activity for the technician or should it be sent to the manager for assisting a technician.

Thanks,

Madhu.

 

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