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Activity Ordering — Cloud Customer Connect
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Activity Ordering

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edited Jul 11, 2018 5:34AM in Field Service 4 comments

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Hi All,

Is there any possibility where the first activity created for the day(from oracle service cloud) is taken first taken by the technician rather than taking the last activity in the first. Can this be acheived without the field POSITION IN ROUTE in OSvC?

 

Thanks,

Madhu

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