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Expense report approval flow assigning 'null' approver

edited Jun 10, 2025 7:46AM in Expenses

Summary:

Hello,

Our users recently reported an issue related to an expense report where the system assigned a 'null' approver in the flow. We have the approval flow setup where if an employee submits an expense to a cost center other than their default cost center, it should go to the cost center owner for approval. I can see where the cost center owner is listed as an approver, however it also assigned an approver as 'null'.

I'm attaching a screenshot of the expense report approvals. Has anyone encountered this issue before and found a solution? Any pointers on how I can effectively troubleshoot this?

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