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Service flow

Received Response
edited Jul 16, 2018 6:58AM in Field Service 2 comments


Hello Experts Team,

As per the req. I am looking for implementing the filed service flow cycle as per the RFP shared from client. I implemented such cycles in EBS on premise however I am not sure how much we can cover the same under OFSC. I recently started working on OFSC and still in very early stage. However if you can please confirm can we do configure our OFSC as per the below req. I have mentioned high level points, please advice

1. WORk Order creation (Yes, It is possible in EC and OFSC mapping)

2. How we can validate the customer asset whether it is in Warranty or not, do we have a install base kind of concept?

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