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View Order via My Receipts (New) hyperlink error

edited Jun 9, 2025 10:28AM in Inventory Management 6 comments

Summary:

When clicking to view an order in the RSSR redwood receiving application, the user is presented with the following error

"Either this purchase order doesn't exist, or permission is required to view it. Please contact your help desk to get access."

The user has procurement agent access and can view orders via the manage orders screen - so they should have the permission to do this.

Content (please ensure you mask any confidential information):

Order details via RSSR

Version (include the version you are using, if applicable):

25B


Code Snippet (add any code snippets that support your topic, if applicable):

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