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BUI Get Contact name in Incident workspace

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edited Jul 24, 2018 9:53AM in Field Service 9 comments

Content

Hi All,

In BUI extension i am trying to get contact first and last name in incident workspace but it throws null even if my contact name are entered. Below is my code

ORACLE_SERVICE_CLOUD.extension_loader.load("CUSTOM_APP_ID" , "1")
.then(function(extensionProvider)
    {
    extensionProvider.registerWorkspaceExtension(function(IWorkspaceRecord)
        {
        IWorkspaceRecord.getFieldValues(['Incident.PrimaryContact.Name.First']).then(function(IFieldDetails)
            {
            conval=IFieldDetails.getField('Incident.PrimaryContact.Name.First').getLabel();            
            });
        });
    });

 

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