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Autoreconcile Bank Statements is selecting additional transactions to reconcile against

Summary: Hello,

We have been experiencing the following error for several years in Cash Management/GL.

The CM team are creating a bank statement line, then running the Autoreconcile Bank Statements process.

The statement line is matched to the correct transaction, but is also matching the line to another transaction that is not linked.

This then automatically creates an external transaction for the same amount.

An error is then created in GL because the amounts are not balancing.

Why is it picking up transactions that are not linked/needed to reconcile this statement line?

Content (please ensure you mask any confidential information):

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