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Grouping and Linking Suspended Activities in the Activity List UI.

in Field Service 1 comment

Summary:

Hi,

We're looking for some guidance on handling suspended activities within the Activity List page in our application. We have two main challenges we’re hoping the community can help with:

Question 1: How to Group Suspended Activities Separately from Closed Activities?

Currently, all suspended activities appear under the Closed Activities section, which makes them harder to identify and track. Has anyone implemented a way to visually or structurally separate suspended activities into their own group or section on the Activity List page?

Question 2: How to Display Linkage to the Original Activity for Suspended Records?

Each suspended activity record has a masterActivityId via the API, which points to the

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