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Inventory Queries — Cloud Customer Connect
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Inventory Queries

Accepted answer
edited Aug 14, 2018 6:55AM in Field Service 2 comments


Hi Gurus,

I have couple of queries related to inventory, please clarify the same.

In add activity screen we have inventory and required inventory tab, what is the difference between the two? When i added required inventory to an activity, in the technician mobility screen it threw an error as "missing required inventory".  

Why do we get that error and what is the usecase for not getting the error.

Where are we maintaining the quantity of equipments in OFSC, and how will the system know whether the equipment is there or installed in the customer place?

Can we be able to get history of the equipment, whether it is in the inventory or out of stock?

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