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Customer Profitability

edited Jun 16, 2025 8:56AM in Profitability and Cost Management

Summary:

Customer Profitability

Content (please ensure you mask any confidential information):

Hi,

We have a client in the banking and finance industry who is currently analyzing branch-level and product-level profitability using PCMCS. Now, the client would like to take this a step further and analyze customer-level profitability. While they already have customer segments such as corporate and retail, their goal is to evaluate profitability at the individual customer level. The customer base exceeds 500,000.

We have the following questions:

  1. Can PCMCS handle more than 500,000 customers? Are there any dimension member limits we should be aware of?
  2. What features does PCMCS offer to support customer profitability analysis?
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