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All free tier instances stopped and cannot be started

in OCI - General 7 comments

Summary:

All free tier instances stopped and cannot be started with "Instance (…) is disabled and will not accept any action requests. Please contact customer support to reenable." message.

Content (please ensure you mask any confidential information):

I have been using OCI Free Tier for several years.

A few hours ago, all of my instances suddenly shut down and would not restart. I am receiving the following error message when attempting to perform any actions on them:

Instance ocid1.instance.oc1.ap-seoul-1.anuwgljr4hasgeycvwymccstcrgrr5nyckocnimqbqazozn6q44lsxouvwxq is disabled and will not accept any action requests. Please contact customer support to reenable.

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