To explore the possibility of enabling the ‘Create Payment’ function to accept negative payment amou

Issue:

Regarding credit memos, our current approach is to accumulate enough regular invoices to offset the credit memos, enabling us to use the ‘Create Payment’ function so Oracle can mark them as paid.

However, this approach poses challenges in certain situations, such as when the credit memo amount significantly exceeds the value of regular invoices (e.g., a $100k credit memo versus $10k monthly invoices), or when future invoices are not expected.

In these cases, we are unable to record the credit memo in the payable module because the system does not allow us to create payments with negative amounts. Consequently, when a vendor refunds us or pays back the credit memo, we cannot recognize this negative payment in Oracle.