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Absence Type Balance incorrect on Add Absence page (Redwood)

edited Jun 30, 2025 8:34PM in Workforce Management 2 comments

Summary:

Absence Type Balance incorrect on Add Absence page (Redwood)

Content (please ensure you mask any confidential information):

Hi Experts,

On the Add Absence page, when a user selects an Absence Type of "Personal Unsch Mgr Discretion", they see an Absence Type Balance that is combining the balances of two Absence Plans (EH Personal and EH Vacation) together. User should only see the balance associated with EH Personal when selecting Personal Unsch Mgr Discretion.

I am sure I need to update the configuration somewhere but I'm not totally sure where. Could you please assist? Thank you!

It's adding EH Personal and EH Vacation together, but it should only be displaying the balance within EH Personal.

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